Frequently Ask Questions
Where Strategy Meets Digital. Your Success Story Begins with Bizdoot
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Yes, but it must be unregistered from WhatsApp or WhatsApp Business App before onboarding. Once it's connected to the API, it can’t be used in the regular WhatsApp app.
WhatsApp Business API is designed for medium and large businesses to manage high-scale communication via automation, Campaign broadcasts, CRM & analytics integration, auto AI chatbots, E-commerce features, multi-agent access and more. Unlike the Business App, the API doesn't have a mobile interface — it connects with platforms like ours to enable rich business communication.
You need the following:
A verified Facebook Business Manager account
A phone number not registered on any WhatsApp App
A display name that meets WhatsApp's naming guidelines
A business website and category matching the services you provide
Our team helps you through the onboarding process.
In most cases, the API number can be live within 1 to 3 business days, depending on verification status and display name approval by Meta.
Yes. Our platform includes a powerful drag-and-drop chatbot builder, auto-replies, custom flows, keyword triggers, and CRM integrations — all built on top of the WhatsApp Business API.
Yes. We operate strictly under WhatsApp's Commerce and Messaging Policies. You must also follow guidelines for promotional messaging, opt-ins, and data privacy to avoid number restrictions.
Absolutely. Our platform supports multi-agent access with chat routing, agent performance tracking, and department-wise assignment, making it ideal for support, sales, and campaigns.
Frequently Asked Questions (FAQs) – Pricing
Most Populer Questions
Yes! We offer a 7 Days free demo and limited trial access so you can explore key features before committing to a plan.
Our pricing plans typically include WhatsApp Business API access, monthly active user limits, chatbot usage, multi-agent dashboard, analytics, and customer support. The exact features depend on the plan you choose.
Absolutely not. We maintain full transparency in billing. All charges including Meta’s WhatsApp conversation rates, platform fees, and add-ons are clearly listed.
Not exactly. WhatsApp charges per 24-hour conversation session, not per message. Depending on the conversation type (Marketing, Utility, Authentication, or Service), Meta applies different rates.
If you exceed your plan limits, you can continue using the service with additional charges, or upgrade to a higher plan.
Yes. We provide email and WhatsApp support in all plans. Priority or dedicated support is available on higher-tier plans.
No. As per our policy, all purchases are non-refundable. Once a payment is made—whether monthly, annually, or for add-ons—it is considered final. We recommend reviewing your plan details carefully before making a purchase.
No. Meta’s official conversation charges are billed separately. We provide clear billing for both platform usage and Meta's charges to maintain full transparency.
Where Strategy Meets Digital. Your Success Story Begins with Bizdoot
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