Establish your customer communication to the next level
Establish your customer communication to the next level
Establish your customer communication to the next level
Conversations are 24-hour message threads between you and your customers. They are opened and charged when messages you send to customers are delivered. The criteria that determines when a conversation is opened and how it is categorized is explained below.
Enables you to achieve a wide range of goals, from generating awareness to driving sales and retargeting customers. Examples include new product, service, or feature announcements, targeted promotions/offers, and cart abandonment reminders.
Enables you to follow-up on user actions or requests. Examples include opt-in confirmation, order/delivery management (e.g., delivery update); account updates or alerts (for example., payment reminder); or feedback surveys.
Enables you authenticate users with one-time passcodes, potentially at multiple steps in the login process (e.g., account verification, account recovery, integrity challenges).
Messages related to personalised customer support, addressing queries. Enables you to resolve customer inquiries.
Yes! We offer a 7 Days free demo and limited trial access so you can explore key features before committing to a plan.
Our pricing plans typically include WhatsApp Business API access, monthly active user limits, chatbot usage, multi-agent dashboard, analytics, and customer support. The exact features depend on the plan you choose.
Absolutely not. We maintain full transparency in billing. All charges including Meta’s WhatsApp conversation rates, platform fees, and add-ons are clearly listed.
Not exactly. WhatsApp charges per 24-hour conversation session, not per message. Depending on the conversation type (Marketing, Utility, Authentication, or Service), Meta applies different rates.
If you exceed your plan limits, you can continue using the service with additional charges, or upgrade to a higher plan.
Yes. We provide email and WhatsApp support in all plans. Priority or dedicated support is available on higher-tier plans.
No. As per our policy, all purchases are non-refundable. Once a payment is made—whether monthly, annually, or for add-ons—it is considered final. We recommend reviewing your plan details carefully before making a purchase.
No. Meta’s official conversation charges are billed separately. We provide clear billing for both platform usage and Meta's charges to maintain full transparency.
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